I received the following email… I had known it was coming: Zopa Shuts Down US Branch
With all of the turbulence in the financial markets these days, we want to let you know that your Zopa CD is as safe and secure as ever. As you know, your Zopa CD was issued by Provident Credit Union. In addition to putting their members’ interests first, one of the great things about credit unions is that they did not get caught up in subprime lending like the big banks, so they remain on solid ground. All of your Provident Credit Union deposits, including your Zopa CD, are federally insured by the NCUA (National Credit Union Administration) up to at least $250,000 and backed by the U.S. government.
So your money is in good hands and absolutely safe.
We also wanted to let you know that effective immediately you will now have a direct member service relationship with Provident Credit Union. You will soon receive more information from Provident Credit Union introducing their excellent customer service staff, online banking options and other great features of being a member. Your new customer service contact information is:
Provident Credit Union
Phone: 800.632.4600 or 650.508.0300
NOTE: You will shortly receive information from Provident on how to set up a new process for your statement viewing and secure e-mail access if you do not already have Provident Credit Union Account Manager online banking access.
We at Zopa have certainly appreciated the opportunity to serve you up to this point and thank you for your business. We know that you will receive superlative customer service from Provident Credit Union as well as access to an entire range of excellent products and services.
Give us a call at (888) TRY-ZOPA if you have any questions about the servicing transition – otherwise, call Provident Credit Union directly at the number above to meet the customer service folks that will take care of you from this point forward.
The Zopa Team
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